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About W K Insurance Group

WKIG have been trading in Glasgow since 1977 and specialise in providing a high quality service to SME and Corporate clients in Scotland. We are totally independent and still remain Owner managed unlike many of our competitors.

Being a member of Willis Towers Watson Networks gives our clients the best of both worlds. Willis Towers Watson Networks is a network of independent, professional insurance brokers throughout the UK who are allied to Willis, the worlds 3rd largest global insurance broker. This gives us access to many special deals and facilities not normally available to a local broker.

As a client of WKIG you will benefit from the global buying power of Willis allied to the local service of a truly independently owned professional broker.

What makes us different?

We have some very experienced staff, each key member of staff has at least 20 years experience in dealing with Commercial insurance for clients. That is a bold statement but it’s true!! You will struggle to get that level of experience in most brokers
We are not a Call Centre
Call centres are frustrating!!!  No matter which way you look at it they are very frustrating. Clients don’t like them and neither do we.  We are not a call centre; we are real people – not automated voices. The person that takes your call is a real and experienced Insurance Broker and they want to help you. They care about your business, that’s why our retention rate of clients is so high.

We will take your call and carry out your instruction without delay. We have a Customer Commitment that outlines exactly how you should expect to be treated. You are the paying customer; you should not have to deal with a call centre. You should be dealing with real people who value your business.

Price, Claims, Marketing and Service
The Price is a vital element of your insurance. Our remit is to ensure that you continually get good value for money. Our buying power through Willis Towers Watson Networks often gives us an edge on price. The fact that we are totally independent and have access to the “whole market” means that we can source competitive prices on your behalf. We understand your business and regularly review pricing.

A very important part of the service. A high level of claims service is imperative. That’s why we have teamed up with a local firm of Chartered Loss Adjusters to professionally handle larger claims from start to finish. Your Loss Adjuster is acting for you – not for the insurer – and he will visit your premises very promptly, give you advice on security, salvage, damaged goods, property repairs and reinstatement to minimise the disruption to your business. He will present your claim, both property and Business Interruption to your insurer and negotiate the best possible settlement every step of the way.

This is a vitally important aspect of our service as we strive to ensure that our clients obtain the best possible claims settlement.

To get the best price we have to know our client and know our markets. We will visit you, and carry a full review of your current portfolio; we will then approach some very competitive markets and report back to you with our best price. It’s not all about price, the covers and the warranties have to be right. It’s about the overall package of price, cover, service and indeed claims settlement.

Our service is good, put it to the test. We answer calls promptly and by real people based in Glasgow (not in Timbuktu!!!). Your call will be handled by an experienced broker, and your business will be handled by a very experienced Account Manager. We retain client because of our good service.  We are not a call centre – we are real people who care about our clients!!

Contact W K Insurance
Whatever you company’s insurance needs, W K Insurance has the expertise and the experience to ensure that your requirements are met, speedily and economically, so please call us now on 01355 574754, Email us or simply fill out our online Enquiry Form.

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